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Under the Consumer Contracts Regulations 2013 you can cancel within 14 days of receiving your order, without giving a reason. You then have a further 14 days to send the item back. We refund you within 14 days of getting it back, or of your proof that you have sent it, including the standard delivery charge you paid.

Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality and fit for purpose. If something arrives faulty or damaged, you can reject it for a full refund within 30 days. After that, we will repair or replace it, or refund you if that is not possible. We pay the return costs for faulty items. Contact us with photos as soon as you can.

Tell us you are cancelling by email or phone. Items should be unused and, where possible, in their original packaging. Because of their size, most furniture returns are collected rather than posted back; we arrange this with you. If you change your mind, the return cost is yours to pay. Refunds go to your original payment method. Returns address: 2 St Peter's Street, Huddersfield, HD1 1LN.

We deliver to addresses in the United Kingdom only. Smaller items are sent by courier and usually arrive in 3 to 5 working days; larger pieces usually take 7 to 14 working days. Large items are delivered by two people, to the room of your choice. The delivery cost is shown at checkout, before you pay.

Every product is covered by your statutory rights under the Consumer Rights Act 2015, and nothing in our terms takes them away.

Fabric One is a trading name of FABRIC ONE LTD, registered in England and Wales, company number 17328006. Registered office: 2 St Peter's Street, Huddersfield, HD1 1LN, United Kingdom. FABRIC ONE LTD is not currently VAT-registered, so no VAT is added at checkout.